How much does a custom Switchback cost?
As of this writing (late Summer 2020) the base price is $2295 USD. This includes all the great options mentioned throughout this site – master grade woods, premium pickups, electronics, and hardware. Before embarking on a custom build, you and I work together to discuss all the available options and make sure that we are on the path to the guitar of your dreams. Don’t worry – the consult is free, with no time limit!
Payments – how do they work?
For custom work, an $800 non-refundable deposit is required. You can make payments along the way if you want, but it’s not necessary. The full balance isn’t due until the guitar is ready to ship! For the rare in-stock guitar, or accessories, parts, etc., payment in full is required before shipping. Most of my customers pay via Paypal or Venmo but we can discuss other options too!
How long are the build times?
There are many factors that determine the build time, not the least of which is that I’m a very busy guy, with a day job and a family, and that I do everything myself when it comes to building the guitar. Generally, I plan on 16 to 20 weeks for a build. I can’t guarantee it because, well, life happens. But I estimate conservatively so we’re more likely to be early than late!
More important than the expected timeframe is the communication that happens during the build process. You’re never left wondering how far along your build is – if I haven’t already told you, or posted updates on Instagram or Facebook, all you have to do is ask. My customers can call, email, text, Facetime, or DM just to say hello, to discuss whatever, or to ask how the build is going.
What colors are available?
Pretty much any color you can imagine. If you have a particular color in mind for your build, collect pictures that best represent that color so we will both be on the same page. But since I do all of the finish work myself, when you talk to me, you are talking to the paint guy! There’s no middle man there…
Why do you choose the Mono Vertigo as your preferred case?
They’re awesome! As far as practicality goes, the Mono Vertigo can’t be beat.
I wanted a case that would protect the guitar during shipping and during everyday use, and the Vertigo does that as well or better than anything available. On top of that, it fits all three of my guitar models, and probably fits most of the other guitars you own. So when you buy a Switchback, not only do you get a great new guitar but you get a great new case that you can use with your Switchback and your other guitars, too! And the first time you have to take the guitar out of the case on a crowded stage or in a cramped rehearsal space where you’ve barely got room to turn around, let alone lay a guitar case down flat, you’ll understand and appreciate the “Vert” in “Vertigo”!
What if I order a custom guitar and don’t like it?
When you order a custom guitar, you and I work together as a team to decide what needs to be done so that you end up with a guitar that you love. Unfortunately, custom instruments aren’t returnable (for obvious reasons), but I will absolutely do anything I can to make sure you are happy!
Non-custom, In-stock products feature a 7-day return period. If you’re unhappy for any reason, return it and you’ll be refunded in full minus shipping costs.
What the heck is a Switchback, anyway?
Well, it’s got nothing to do with switching guitars, and then switching back, or anything like that. A switchback is a road or path that turns back and forth as it goes up a really steep hill or mountain – one that’s too steep to go straight up.